Validate the frequency.
Sample a normal week. Separate true repeats from exceptions so one unusually busy day does not become the baseline.
Enter three assumptions for one workflow. ARIIA calculates the time and labor cost already represented by repeated waiting, rework, chasing, or manual handoffs. It does not estimate savings or promise that automation can recover the amount.
Use a sanitized operating estimate. Do not enter customer data, payment details, passwords, or confidential records.
Sample a normal week. Separate true repeats from exceptions so one unusually busy day does not become the baseline.
Identify who waits, what information is missing, which decision is delayed, and where rework actually enters.
The right next step may be clearer ownership, a simpler rule, an existing tool, a measured pilot, or no automation at all.